Order & Leadtimes
How can I place an Order?
You can place an order online through our website or you can WhatsApp us for more enquiries. Alternatively, you can email us at strengthsupplycompany@gmail.com
Do you offer installation?
If you are based in Klang Valley, we offer a number of installation packages including half day, full day, and multi day installation. If you are outside of Klang Valley, a date can be scheduled for the installation. These can be added at checkout and will be calculated depending on the size of your order. We also offer full bespoke commercial gym design before installation including consultation, 3D and video designs, site visit and risk assessment. After we install your products we also offer rubbish removal and excellent aftercare packages.
How can I pay for my order?
We currently accept credit or debit cards online through toyyibpay and stripe. Should you wish to pay via bank transfer please contact us at +60103375051 or strengthsupplycompany@gmail.com , who will send over a pro-forma invoice with our bank details. We also offer leasing options for commercial gyms and businesses. Please contact us for full information.
What is your ordering process?
For Malaysian and Singaporean customers, you can order products through our website. Should you require installation, you can contact us at +60103375051 or through WhatsApp of the same number.
What is the expected delivery time of my order?
Unless explicitly mentioned otherwise, we would like to inform you that all items are available for preorder. The estimated delivery timeframe for preordered items is typically within 4 to 6 weeks. We appreciate your patience as we work diligently to ensure a timely delivery of your chosen products. Ready stock items will be stated.
My order is missing an item/s?
We are sorry to hear that you are missing an item from your order, please email strengthsupplycompany@gmail.com and provide your postal code, invoice number and the description of your missing items and we will get this resolved for you as soon as possible.