Shipping Policy
1. We would like to inform you that all items are available for preorder. Items that are ready stock will be stated. The estimated delivery timeframe for preordered items is typically within 4 to 6 weeks. We appreciate your patience as we work diligently to ensure a timely delivery of your chosen products.
3. All deliveries are made Monday-Saturday 8am-7pm. We advise having at least two bodies available to help the courier with larger or heavy deliveries. Please note, Strength Supply Co advise against one man delivery for larger or heavy orders.
4. Our delivery service encompasses ground floor deliveries exclusively. If you intend to relocate the equipment to higher floors, please be advised that there will be a separate charge applicable for this service. This differentiation in charges accounts for the additional effort and resources required to transport items beyond the ground level.
4. It's important to note that minor scratches and dents are a common occurrence when dealing with heavy items. We would like to inform you that such cosmetic imperfections, while regrettable, will not qualify for replacement or refund. Please understand that these blemishes do not impact the functional integrity of the product. Your understanding in this matter is appreciated.
5. In the unfortunate situation where parts or items are missing, or if substantial damage impacts the functionality of the product or equipment, we are here to assist you. Please reach out to us via email or phone to initiate the replacement process. Our dedicated team will guide you through the necessary steps to swiftly address the issue and ensure your satisfaction.
6. For installation inquiries and quotations, we encourage you to get in touch with us at +60103375051. Our team is equipped to provide you with the necessary information and guidance. Our installation service typically involves a two-person team and is scheduled in advance. Normally, installations are completed within 7 to 10 days of booking. Your convenience is our priority, and we aim to ensure a smooth and timely installation process.
7. We are pleased to offer a comprehensive two-month warranty for all products featured in our listing. This warranty underscores our commitment to the quality and functionality of our offerings. Should you encounter any issues within this timeframe, rest assured that our team is ready to provide the necessary assistance to address your concerns.
Contact Us
- SSCO Strength Supply (LA0038263-W)
- Address : A5-6 The Tube, Menara Prima Jalan PJU 1/37, Dataran Prima PJ 47301 Selangor
- Google Map : https://goo.gl/maps/ZDJDWnBcRD8xsh2T8
- Waze : https://waze.com/ul/hw281xzg0e
- Email : strengthsupplycompany@gmail.com
- WhatsApp : https://wa.link/7szby7
- Phone : +60103375051
- Instagram : @strengthsupply.co
- Facebook : Strength Supply Co